Frequently Asked Questions
What is CharityRx?
CharityRx is the fastest-growing prescription discount card in America. Our mission is to make medications more affordable and give back to charities in need.
What are the eligibility criteria for getting a card?
There are no eligibility requirements for using a CharityRx card, it's free for everyone. No insurance is required.
Is CharityRx free to use?
Our card is free to download and use. Discounts are instantly applied at the pharmacy during checkout.
Where can I use my card
CharityRx is accepted in over 70,000 USA Pharmacies including Walgreens, CVS, Rite-Aid and Walmart.
How do I get a CharityRx card?
Download a card instantly to any computer or smartphone directly from our site.
Do I need medical insurance to use the card?
Our card is free for everyone. No Insurance is required.
Is CharityRx the same as healthcare insurance?
No. CharityRx is a prescription savings program and NOT healthcare insurance. You can use our card whether or not you have medical cover.
Can CharityRx be used even if I have insurance?
Yes, you can use CharityRx whether or not you have healthcare insurance. Since most insurance policies won't cover every medication, you can use our card to help you find one that isn't part of the plan. We offer sizeable savings, often less than co-pays on some popular medications. Our card can be especially helpful if you have a high-deductible to be met before you have prescription coverage.
Which pharmacies are participating in this program?
CharityRx is available in 70,000+ USA Pharmacies Including Walgreens, CVS, Rite-Aid, Wal-Mart, Kroger, and Publix.
How is CharityRx able to offer free discounts?
In order to maintain our free service, we partner with pharmacies and prescription claim administrations (also known as Pharmacy Benefit Managers, or PBMs) to offer low prices to users. They bulk buy medicines in advance and pass these saving on to customers. Our PBM partners pay us to promote the card, helping us to provide a free service to you.
Will my prescription be discounted?
We have discounts on thousands of FDA-approved medications. Simply search our site and see live pricing.
Where can I find your App?
Our app is coming soon!
What prescriptions are eligible for discounts?
There are thousands of prescriptions eligible for discounts, these will vary in costs, in line with stock availability and other factors. The best way to check discounts is by downloading our free App. You will be able to compare costs in all participatingpharmacies in your area.If your medication isn't listed, or has a low saving, please check back regularly as we continue to work with our extensive network to provide the best discounts possible.
Who else can use my card?
One of the great benefits of CharityRx is that it's free for everyone in your household to enjoy. This extends to children, parents and even pets! The card only provides discounts on medication that has a valid prescription. CharityRx even works on over the counter medications.
How do I use the card?
Download the card or coupon then simply show it to the pharmacy when picking up your prescription.
Is it a physical card, or is there a 'virtual version'?
Both. This makes our services accessible to everyone, and allows our card to be shared with family members. You can download the virtual card here.
I've forgotten my card, what can I do?
While we encourage you to keep your card with you at all times to receive the discounts. If you need another card you may download one here directly to your computer or smartphone.
How much can I save?
You can enjoy huge prescription discounts of up to 80% off when using CharityRx. Savings will depend on how often you use the card, the type of prescriptions you require and the current negotiated price. Savings will vary from person to person. Typically, someone who recieves at least one prescription a month, can save up to $382 a year in prescription costs. The best way to make savings is to download the free App and compare prescription costs of pharmacies in your local area using the 'drug price' search tool. My pharmacist isn't familiar with the card, what should I do? Although most pharmacists will be aware of the card, we have included a toll-free helpline number on the reverse of the card, should they have any questions.
How do I activate the card?
The card is pre-activated and ready to use, you don't need to do anything.
Are there any limitations on how often I can use the card?
No. One of the many advantages of the CharityRx card is that it can be used as often, or little, as you need. This extends to all members of your household too.
Does the CharityRx card expire?
Our card never expires, and can be used as many times as you need.
Can I use the card in multiple pharmacies
Yes, you can use it in as many pharmacies and as often as you like.
Must I present my card for repeat prescriptions?
Yes, you will need to present your CharityRx card every time you request a new prescription, even for repeat ones.
What should I do if I lose my card?
Don't worry, we will issue you a new card promptly. You can apply for a new card on our website or by texting 'CHARITY' to 31996.
Can the card be used for pet prescriptions?
Yes, all members of your household are able to benefit from discounts - pets included. The only requirement is that medication is prescribed and can be obtained from one of our participating pharmacies.
Can I get a discount on over-the-counter goods?
You can use your CharityRx card to enjoy discounts on thousands of products. These can include some over-the-counter goods like vitamins and diabetic supplies, as long as they are prescribed by your doctor.
Will my healthcare insurance company reimburse prescriptions obtained using my CharityRx card?
Healthcare insurance policies can vary by person and policy, we therefore encourage you to speak to your insurance provider in advance. Please note, CharityRx is considered an 'Out of network' purchase.
I'm a senior using Medicare, can I still benefit from CharityRx?
All Americans can use our prescription discount card. Specifically for Medicare customers, our card can be used on prescriptions excluded from Medicare Part D – these purchases do not count towards your Medicare deductible. Although you cannot combine CharityRx discounts with Medicare, you can choose to use our card where the cost is lower. CharityRx is not insurance.
What is your philanthropic policy?
As part of our social responsibility commitment, we make a donation to a charity with every discounted precription. There is no cost to users.
Is CharityRx a charity?
CharityRx is a prescription discount program. We work with non-profits to make medicine accessible and affordable to all Americans.
How do you manage my personal data?
We take all necessary measures to uphold our high security standards and ensure private data is not shared with third parties. CharityRx does not sell or share your personal health information with third parties.
Have more questions about CharityRx?
Please fill out the form below and one of our team members will get back to you shortly.
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